How do we solve these problems?
RoomAssistant gives you the ability to solve common problems of your hotel and its guests. How? By accessing the potential of mobile devices!
Maximize guest spending
Encourage your guests to spend as much as possible! Upsell your services or promote services or products from your local partners. You’ll build a new source of revenue that will help you earn back the money you had to pay for commissions to booking engines, travel agencies and deal sites.
Address your guests in real time
No posters, no brochures, no leaflets. Nobody reads them, anyway. Communicate with your guests immediately! Reach them either individually or by sending a mass message. The notification will appear on the guest’s smartphone or tablet even if the application is turned off. Your messages will never be overlooked again.
Build a long-term relationship
Keep in touch with your previous guests. You can send them a birthday greeting, an event invitation or your current rates so they can book directly at your hotel. Use this as an opportunity to build a relationship with your guests. Will you do what it takes to make them come back for more?
Features that will boost your hotel
The application has been developed in cooperation with more than 150 hotels. This ensures that the expectations of hotel managers, marketing and sales departments and front-desk staff will be met.
Mass messages
Forget about leaflets! Let your guests know about ongoing specials by sending them mass messages. Thanks to the application’s automatic push notifications, your specials will never be overlooked again.
Hotel feedback
Gain valuable, real-time feedback on various aspects of your hotel’s operation, such as staff quality or cleanliness. Besides reviews, you will receive guest comments as well.
Communication with guests after the stay
Send offers and information to guests even after check-out. This way, you can better ensure customer loyalty!
Features that delight your guests
Guests can easily overcome all common difficulties they face during their stay. Let them enjoy the new level of customer service with RoomAssistant.
Order any hotel service without having to visit or call the often busy and overloaded front desk. You’re just two clicks away!
Live chat
Do you need something from reception or another department? Reach the right person via our live chat option. No matter where you are, you’ll get what you need.
Reception services
Request hotel services, cleaning services, a taxi or wake-up call.
How does the implementation look like?
Your Order
If you are sure that RoomAssistant is a good fit for you, send us a simple order.
Design of layout and visual elements
Our team will create your menu and adjust the look of the application based on your preferences.
Options set up
You decide which services will be orderable. You can also define departments that will take care of particular guests' inquiries.
That’s it! You can use RoomAssistant in your hotel
Give your guests access to the application so they can have enjoyable stay!
Don’t worry about overloading your staff
Imagine that in the app, a guest inquiry can be solved in just 2 clicks. Would you consider this exhausting? Quite the opposite! Thanks to our application, your staff will save more time that can now be dedicated to guests who come to the front-desk in person.
In case you don’t have an employee available to take care of the application, you can turn off orders for some or all of your services. Once your staff feels more comfortable with the application, you can turn on the ordering process for as many services as you like.
What hotels are saying about us
“ Applications are a phenomenon of this time and they will definitely penetrate the hospitality industry, too. The question is simple: will you, as a hotelier, be innovative and offer this service among first or will you be the one affected by others who will already use it? “
Daniela Lipnická
Manager, DoubleTree by Hilton Hotel *****
“ As an experienced hotelier, I think that RoomAssistant will help hotels create better relationships with their guests, improve their awareness and moreover, increase their profit. Every organization should make efforts to keep up with modern technologies and take advantage of them before their competitors. “
Peter Hrmo
Manager, Arcadia hotel *****, The Leading Hotels of the World, Ltd.
“ We are excited about using RoomAssistant, it is a great innovation for our city. Mulen is becoming the best corporate option for companies coming to Tandil. The app is a plus for our clients whom are trendy and technology friendly. The set up process was very simple. Now we are beginning a more direct relationship with our clients. It’s a challenge and an opportunity. “
Patricia Etchehun
Mulen Hotel Tandil
Will you join the evolution in hospitality?
Contact us today so we can discuss the best way to upgrade your service with RoomAssistant.
+421 907 490 689
+421 907 490 616
Office hours
Monday - Friday
7 am - 5 pm CET
+421 907 490 692